Make the right ‘Do Not Call’

As we get deeper into election season, the number of household robocalls is increasing, and you may wonder why you’re getting them at all. After all, you’ve likely placed yourself on the National Do Not Call Registry.

The National Do Not Call Registry gives consumers an opportunity to limit the telemarketing calls they receive. Once they register their phone number, telemarketers covered by the National Do Not Call Registry have up to 31 days from the date their telephone number is registered to stop calling.

 

BBB serving Central California reminds consumers:

Do not provide any personal information to unknown callers, including bank information, Social Security Number and contact information.

If your number is already registered with the Do Not Call Registry, your registration does not expire. You can verify if and when your number was registered by going to DoNotCall.gov.

The Federal Trade Commission does not allow private companies or other third parties to register consumers for the National Do Not Call Registry. Websites or phone solicitations that claim they can or will register a consumer’s name or phone number on the National Do Not Call Registry – especially those that charge a fee – are almost certainly a scam.

FCC regulations prohibit telemarketers from using automated dialers to call cell phone numbers. As automated dialers are standard in the industry, most telemarketers are barred from calling consumers on their cell phones without their consent. However, you can still register your cell phone number if you’d like.

 

Be Aware:

Some consumers have reported receiving emails falsely claiming that “cell phone numbers go public again this month,” “you will be charged for the calls,” and the Do Not Call List “blocks your number for 5 years”. Registering the number is FREE and your phone number will remain on the list unless you choose to remove your number. There is no need to re-register numbers.

You can file a complaint with The National Do Not Call Registry if you are still receiving unwanted phone calls after your number is on the registry for 31 days. Record the date and time the calls were made so that you can include that information in your complaint.

The Telemarketing Sales Rule gives the FTC and local law enforcement officers the power to prosecute fraudulent telemarketers who operate across state lines.

For more tips you can trust, visit cencal.bbb.org or call 800-675-8118

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