Company now offers broadband speeds in rural areas such as Exeter, Lindsay, Lemon Cove but faces competition in Exeter
EXETER – Frontier Communications announced earlier this month that expanded broadband Internet services are available in Exeter, but after years of frustratingly low speeds many customers had already switched to a competitor the two months prior.
On Jan. 2, Frontier Communications Corporation, California’s second-largest provider of wireline telecommunications, announced that its higher speed service was now available to more than 275,000 households in California, which exceeds 2017 federal Connect America Fund (CAF) requirements.
“High-speed connectivity has become a necessity required to enable Californians to fully participate in today’s digital economy. Frontier is committed to serving California and expanding access to broadband to help close the Digital Divide”
Over 39,000 of those households are in areas where there is digital divide for low income homes which now have access to broadband with speeds of at least 10 Mbps /1Mbps, exceeding the CAF program’s 40 percent 2017 milestone for Frontier’s multi-year deployment to 90,000 locations statewide through Connect America Fund (CAF). This CAF deployment also enables higher-speed service to thousands more nearby households, with speeds up to 115 Mbps to some locations depending on the physical distance from Frontier’s nearest facilities.
“High-speed connectivity has become a necessity required to enable Californians to fully participate in today’s digital economy. Frontier is committed to serving California and expanding access to broadband to help close the Digital Divide,” said Joe Gamble, senior vice president of Operations for Frontier’s West Region. “Frontier’s participation in the CAF program is bringing $228 million in federal funds to California, enabling us to connect more of our customers and the diverse communities we serve to the life-enhancing benefits of broadband.”
In addition to its CAF deployment, Frontier — with private investment and grants from the California Advanced Services Fund — is expanding broadband service statewide, including service at speeds of 25 Mbps, to at least 100,000 additional households by year end 2017. Details will be reported to state regulators in coming months.
Overall, these upgrades to the company’s network bring Frontier’s broadband offerings and bundled service packages to more than 275,000 households in 200 neighborhoods in nearly 100 cities and communities in 15 California counties. These include Colusa, Fresno, Imperial, Inyo, Kern, Kings, Los Angeles, Mono, Monterey, Riverside, San Bernardino, San Joaquin, Santa Clara, Tulare, and Ventura. Frontier’s CAF deployment with $38 million per year for six years is making broadband available to households in some of the most remote and sparsely populated parts of the state, from the Mojave Desert to the mountains of Northern California: locations where it is economically unfeasible to deploy broadband infrastructure without public support. Local communities where Frontier’s expanded broadband service is now available include Lemon Cove and Lindsay.
But in Exeter, the services may have come too little too late. Since announcing its residential and business offerings in November, Exeter residents have taken to social media and coffee shop conversations about how they switched to Charter Communications, and its business arm Spectrum, with reports of basic speeds of 25 to 50 Mbps. Charter is also offering business packages with speeds of 100Mbps and telephone, TV and broadband bundles far less than what Frontier is offering.