Kaweah Delta opens second urgent care in northeast Visalia


New Urgent Care location should reduce overcrowding at hospital emergency department

By Reggie Ellis @Reggie_SGN

VISALIA – Kaweah Delta’s second urgent care in Visalia opened on Aug. 13, to help serve the health care needs of the community and reduce overcrowding in one of the busiest emergency departments in the state.

“This is just one of the ways we are working to reduce overcrowding in the emergency department at Kaweah Delta,” said John Leal, Director of Kaweah Delta’s Urgent Care Clinics. “We are giving our community members another option where they can go if they are sick and need non-emergency care and their doctor is unavailable.”

This second Kaweah Delta Urgent Care is located at 3600 W. Flagstaff Ave., just north of Demaree Street and Riggin Avenue, in Visalia. Leal said Kaweah Delta’s emergency department is seeing between 90,000 and 95,000 patient visits per year. He reminded patients that only those suffering from abdominal pain or showing signs of heart attack or stroke should seek treatment at the emergency department. Urgent Care is for those who need an IV due to dehydration, have suffered severe cuts, broken bones and fractures, or need x-rays, blood draws or urinalysis. 

“Anything that is non-life threatening you should go to urgent care or a walk-in clinic,” Leal said. 

Similar to the urgent care at 1633 S. Court St., the new location has 14 patient rooms, and provides care for general illnesses, offering everything from physicals to workers’ compensation care. The new location will also be open seven days a week, have on-site radiology, lab services, and will offer the community popular features such as the ability to check wait times online and check in from home. 

“Our radiology department is already also offering outpatient x-rays at the Demaree location,” Leal said.

Each of the urgent care locations has the capacity to see about 65,000 patient visits per year. Leal said the second urgent care is already seeing 27-30 patients daily, about double the national rate for a new facility, according to the Urgent Care Association of America. That may increase in October when the second urgent care begins offering blood draws for lab work. 

“We are trying to take care of the health needs of the community but now we will have the ability to grow with the community,” Leal said. “And both urgent cares will share the same staff so people can expect the high standard of care at the Demaree Street location they have come to know at Court Street.”

Construction on the $4 million project began in summer 2017 and was completed in May; Kaweah Delta received state approval this week to open. This project was funded by proceeds from the $100 million revenue bonds sold by Kaweah Delta in December 2015. Principal and interest will be repaid to bond holders from revenues received by Kaweah Delta for providing patient care services.

The new Kaweah Delta Urgent Care will be open seven days a week from 8 a.m. to 8 p.m. at 3600 W. Flagstaff Ave., just north of Demaree Street and Riggin Avenue, in Visalia. Walk-in patients are welcome. Most insurances are accepted. For more information, visit www.kaweahdelta.org/urgentcare.

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